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Incoming calls do not work

edited August 2016 in Sonetel Client
Good day. I'm having problems with incoming calls. Until a few days ago it worked, but not today. It is busy or in some cases a woman who says that at this moment not available sounds.
The sonetel number is 5128 4622

I tried everything. Uninstall the app and install CSipSimple of sonetel and does not work either. I returned to install the app CSipSimple and still not working.

I need answers urgently as this number is used to work.

A month ago also, much noise is heard in the calls. Almost to the point of not understanding the caller.
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