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Best way to set up IP Phones with Sonetel. Almost there!

The information on Yealink IP phones needs to be updated. Don't use but rather use Also, remember to set up so that that you can make and receive calls, as well as talk to others and let others talk to you. The only problem I am having so far has to do with incoming calls. That I am sure has to do with the Sonetel servers. This is because I have two phones set up in the same way. The IP addresses are different, yet when I call with one of the phones, the sound can be heard from both phones but when the other calls, the sound is dead silence on both phones. Can anybody hint me on what I need to do to solve that particular problem, please? Thank you.
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