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trying to enable voicemail

I have several lines and the calls are coming in the phone as the correct number, but the phone continues to ring without even going to voicemail. After ringing for some time it will hang up (from the caller in). the crazy thing is that I started this process yesterday and it worked fine. Finishing it up today and I just get a continuous ring and then it'll hang up, but the numbers that I set up yesterday no longer go to voicemail either or on the caller end there's no sound (NO ringing NO nothing). Help me please!!!

Comments

  • We have received a confirmation from our engineers that the issue has been fixed now. Please send an email to support@sonetel.com if you still experience the issue.
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