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I cannot make any calls

edited March 2015 in Sonetel Client
Hi i have been trying to figure out how to make the different softphone software work but i have not achieve it yet.

I have tried with all the options available, including android app.

When i dial a number i hear how it rings, but when they pick up the phone i cannot hear anything at all, however the call time counter continues running for some seconds.

When i dial to a number wich i know uses a voicemail or voice application i cannot even hear how it rings.

I hope you can help me solving this issue. 

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