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I can't hear the person on the other side when I call to Italy numbers

edited June 2015 in Sonetel Client
I can't hear the person on the other side while making outgoing calls only when I call to Italy numbers (+39). I can't hear the ringing tone and also I cannot hear the receiver at all when they pick up. I made outgoing calls to UK numbers (+44) and Romania mobile numbers (+40) and worked very well. Why doesn't work with Italy? Please resolve the query

Comments

  • i can't hear my callers but they can hear me sound and clear and this started happening after i formatted my computer, kindly assist me in resolving this issue
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